Frequently Asked Questions
Everything you need to know about your Davidoff London shopping experience.
What is the standard shipping time for domestic orders?
All domestic orders within the UK are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for next-day delivery.
Do you offer international shipping?
Yes, Davidoff London ships to over 50 countries worldwide. International delivery times vary by location but generally range from 7 to 14 business days. Please note that customs duties may apply depending on your region.
What is your return policy for luxury apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Items must be in their original packaging to qualify for a full refund or exchange.
How can I ensure I am selecting the correct size?
Each product page features a detailed 'Size & Fit' guide. We provide specific measurements in both centimeters and inches to help you find the perfect fit for our tailored collections.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also support digital payment solutions such as PayPal, Apple Pay, and Google Pay for a secure checkout.
Are your products authentic and ethically sourced?
Every item sold by Davidoff London is 100% authentic, sourced directly from our master artisans. We are committed to ethical manufacturing practices and use high-quality, sustainably sourced materials across our entire range.